These Terms of Service govern your access to and use of Workroomly’s website, applications, platform, CRM, collaboration tools, communication features, integrations, AI-assisted features, and related services.
These Terms of Service (“Terms”) govern your access to and use of Workroomly’s website, web and mobile applications, APIs, embeddable widgets, integrations, communications features, and software services (collectively, the “Services”).
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not access or use the Services.
Workroomly is a customer operations platform that may include CRM, lead capture, support workflows, inbox and messaging features, meetings, chat, task and board management, goals, file collaboration, integrations, AI-assisted features, and related business communications tooling.
If you use the Services on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms, and “you” means both you and that entity.
For purposes of these Terms:
To access certain features of the Services, you must register for an account. By creating or using an Account, you agree to:
Provide accurate, current, and complete registration and account information, and keep it updated.
Maintain the confidentiality of your login credentials and remain responsible for all activity under your Account.
Be legally capable of entering into these Terms. If you are under the age of majority in your jurisdiction, you may use the Services only with permission of a parent or legal guardian.
Not create Accounts through automated, deceptive, or unauthorized methods, and not attempt to bypass account restrictions or security controls.
If you create or administer a Workspace, you may invite users, configure integrations, manage permissions, access usage information, and control workspace-level settings.
Workspace administrators are responsible for:
You may use the Services only in accordance with these Terms and applicable law. You agree not to:
Additional terms apply to particular features and workflows.
You are responsible for the accuracy, legality, and use of customer, lead, prospect, contact, account, and pipeline data entered into or processed through Workroomly. You must ensure you have the right to collect, store, use, and communicate with such records.
If you use embeddable lead widgets, forms, tracking mechanisms, or APIs to submit records into Workroomly, you are responsible for providing any required notices, disclosures, and consents to end users and for ensuring the data submitted is lawful and accurate.
If you use connected messaging or telephony channels, including WhatsApp, SMS, or voice providers, you are solely responsible for obtaining any required opt-ins, permissions, and approvals, complying with applicable marketing and communications laws, and following the rules of the relevant channel provider.
By connecting email or inbox providers, you authorize Workroomly to access, process, transmit, display, and act on account data as necessary to provide the requested functionality. You remain responsible for your use of connected inboxes and for ensuring your users and contacts are handled lawfully.
Workroomly may store and display messages, notes, comments, and collaboration history to provide the Services. You remain responsible for the content your users post and for ensuring that content does not violate law or third-party rights.
You are responsible for obtaining any permissions, notices, or consent required to record, transcribe, summarize, or store meeting content. Workroomly is not responsible for the legality of your meeting practices in your jurisdiction or industry.
If you use ticketing, support, or escalation workflows, you are responsible for configuring routing, permissions, and communications responsibly. Workroomly does not guarantee response times, escalations, or customer outcomes unless expressly agreed in writing.
AI features may generate summaries, suggestions, classifications, recommendations, or other Output. Output may be inaccurate or incomplete and must be reviewed by you before reliance, especially for legal, financial, compliance, operational, or customer-impacting decisions.
The Services may allow you to connect Third-Party Services, including identity providers, email providers, ad platforms, messaging providers, or other APIs and platforms.
By enabling or using a Third-Party Service, you acknowledge and agree that:
If you disconnect, revoke, or lose access to a connected Third-Party Service, some features of Workroomly may stop functioning or may provide incomplete results.
You retain ownership of your Customer Data and User Content, subject to the rights you grant us under these Terms.
You grant Workroomly a worldwide, non-exclusive, limited license to host, store, process, reproduce, transmit, adapt, display, and otherwise use Customer Data and User Content solely as necessary to operate, maintain, secure, improve, support, and provide the Services, enforce these Terms, comply with law, and as otherwise described in our Privacy Policy.
You represent and warrant that:
We take security seriously and use technical and organizational measures designed to protect the Services and Customer Data. However, no service can guarantee absolute security.
Our collection and use of personal data is described in our Privacy Policy. You are responsible for using the Services in a way that complies with applicable privacy and data protection law, including any notice, consent, opt-in, retention, access, export, deletion, or data subject rights obligations that apply to your use case.
Workroomly and its licensors retain all right, title, and interest in and to the Services, including all software, technology, design, trademarks, content, documentation, and related intellectual property, except for Customer Data and User Content owned by you.
The Services are protected by intellectual property and other laws. No rights are granted to you except as expressly stated in these Terms.
If you provide suggestions, feedback, or ideas, you grant Workroomly the right to use them without restriction or obligation to you.
If you believe content available through the Services infringes your rights, contact us at hi@workroomly.com with sufficient details for us to review the matter.
If you use a paid plan, the following terms apply unless we agree otherwise in writing:
Some features may be marked as beta, preview, early access, or experimental. Those features may be incomplete, change without notice, contain errors, or be discontinued at any time. Unless expressly stated otherwise, beta and preview features are provided “as is” without additional warranties.
We may suspend, restrict, or terminate your access to some or all of the Services at any time, with or without notice, if we reasonably believe:
You may stop using the Services at any time. If you terminate or downgrade your plan, some features may stop functioning immediately or at the end of the then-current billing period.
To the fullest extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, or uninterrupted operation.
AI-generated Output may be inaccurate, incomplete, offensive, biased, outdated, or unsuitable for your intended purpose. You are responsible for reviewing Output before use or reliance.
Workroomly makes no warranty regarding Third-Party Services, including their uptime, approvals, delivery rates, data handling, or continued compatibility with the Services.
To the maximum extent permitted by law, Workroomly and its affiliates, officers, employees, contractors, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, or for any loss of profits, revenue, business, goodwill, data, customers, opportunities, or anticipated savings, arising out of or related to the Services or these Terms.
To the maximum extent permitted by law, the aggregate liability of Workroomly for claims arising out of or related to the Services or these Terms will not exceed the greater of: (a) the amounts you paid to Workroomly for the Services in the twelve (12) months preceding the event giving rise to the claim; or (b) one hundred United States dollars (US $100), if you have not paid any fees to Workroomly.
You agree to defend, indemnify, and hold harmless Workroomly and its affiliates, officers, employees, contractors, and licensors from and against claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
Subject to your plan, account status, technical limitations, and applicable law, Workroomly may provide tools to access, export, or delete certain Customer Data. We may retain data as required for security, fraud prevention, dispute resolution, backups, compliance, legal obligations, or legitimate business purposes, as further described in our Privacy Policy.
We may modify, update, suspend, or discontinue any part of the Services at any time. We may also update these Terms from time to time. If we make material changes, we may provide notice through the Services, by email, or by another reasonable method. Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of laws principles, except to the extent otherwise required by applicable law.
If you have any questions about these Terms, contact us at:
Workroomly
Email: hi@workroomly.com
Website: https://workroomly.com
By accessing or using Workroomly’s Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These Terms apply to your use of Workroomly’s platform, including customer operations workflows, CRM functionality, communication tools, integrations, AI-assisted features, and related services.